
So you’ve hired a web firm to design your new web site. Now what? Today I’m completing my Business Web Series and talking about what you can do to be a good consumer of web site developers and designers.
Just like most business owners have tales of woe from having their web sites designed, most web developers and designers have stories of their own. Educate yourself, hire the right experts to help you through this process, and hold up your end of the bargain and you may sail through without being the star of one of the web firm’s horror stories (or your own!).

How many times have you heard stories of people who hired web firms to design and develop their web sites and either got substandard sites or the developer ran off with their money? Or what about the entrepreneur who “hired” his nephew/friend/daughter to design the site for free, and the results were disasterous and this small business owner didn’t feel comfortable offering much constructive criticism on a job done for free?
As a small business consultant, I’ve heard these stories so many times. And I go back and forth between feeling heartbroken and really angry on behalf of my clients, for what they endured before finally seeking help. That is why I decided to write this series of four articles on web sites for small business. Today, in the third article in this series, I’ll share with you my best tips for hiring a web design firm.

For most businesses, a web site is one of the most important investments you can make. Entrepreneurs are either overspending or underspending on their web sites, and many have no idea what they’re doing or why. So today I’m going to talk about why a good, solid web site really matters to your business, and in the next two weeks, I’ll follow up with articles on the core components your web site needs to work well for you, and how to hire a solid web firm to build your site affordably.